(Govacuum is the internet subsidiary of Vacuums Unlimited)
Vacuums Unlimited is a family-owned small business that has been in existence for over 30 years. As an online retailer, GoVacuum has been in business since 1996 and ships everything from hard-to-find replacement parts to popular vacuums all over the United States(and to military bases around the world). Customers love the site's ease of use, huge inventory, unbeatable prices and prompt delivery (same day on many products). Unlike "Big Box" or department stores, GoVacuum has genuinely knowledgeable salespeople that specialize in nothing but vacuums and air cleaners. They are able to offer real advice, frank comparisons and tailored recommendations for even the most obscure needs. As the brick and mortar version of GoVacuum, Vacuums Unlimited has been proudly serving Northern Virginia's cleaning needs for over 35 years, today we continue this with our location in Chantilly, Virginia. Vacuums Unlimited, like GoVacuum, has an impressive record of friendly customer service and great frequent-buyer-discounts. Vacuums Unlimited and GoVacuum sell vacuum cleaners, air cleaners, bags, belts, filters, parts and accessories for most major brands of vacuum cleaners and air purifiers. At GoVacuum, we strive for customer satisfaction. Our goal is to have happy customers whether it be because of our low prices or unbeatable customer service. Whether you need help by phone, or email, or our live chat, our GoVacuum Buy.com Manager Brian Cardona will be there to assist you 7 days a week. Feel free to email him at: email@example.com
Virginia state residents are subject to sales tax.
Number of ratings: 267
GoVacuum offers free shipping both ways on most all products we sell that are shipped to the Continental United States. You will receive a return label included with your order that you may use to return your order to us if you're not fully satisfied. We offer expedited shipping on some products, please see product descriptions for details.
Return Policy For The Continental United States (Excludes Alaska and Hawaii)
GoVacuum is proud to be the leading discount vacuum cleaner website that offers free shipping to our customers. We also offer a 60 day in home trial for most all new products we sell. *(see below for exclusions) In the event you are not 100% satisfied with your purchase, simply return it and we will even pay the return shipping fee back to us and there's no restocking fee! *(see below for exclusions)
This is the most consumer friendly return and shipping policy in the vacuum industry today. Paired with a 99% customer satisfaction rating from over 50,000 customer reviews, plus toll-free phone and chat support 7 days a week- makes GoVacuum the best place to purchase your vacuum related products from.
When you order from GoVacuum you may expect:
Most Every Order To Be Shipped Within 2-3 Days
Every Order Will Include a Pre-Paid Return Shipping Label Enclosed
In the event you don't love your purchase from us, just affix the prepaid label over the original shipping label, include a copy of the original invoice and return it, no questions asked!
Return Policy for Orders Shipped To Hawaii, Alaska, Guam, Puerto Rico, US Virgin Islands or other US Protectorates
The shipping rate to your area will clearly be listed in the product description of the item. Please note: We will not provide a return shipping label in the event you are you are returning your purchase, furthermore you are responsible for the return shipping cost back to us. We also offer a 60 day in home trial for most all new products we sell. *(see below for exclusions) In the event you are not 100% satisfied with your purchase, simply return itthere's no restocking fee! *(see below for exclusions)
Exclusions to The Above Policy
Bidets, water filtering products and all commercial machines (vacuums, burnishers, carpet extractors, etc.) are not returnable (in the event they are defective we will work with you on having it replaced, repaired or exchanged as per the manufactures warranty).
Heaters have a 14 day return and exchange policy
Used bags, filters & roller brushes can't be returned for sanitary reason
A restocking fee up to 35% will be applied to machines that are heavily used, shows signs of accidental, misuse or abuse by the consumer. All machines should be returned in like new condition, with the original packaging, manuals, attachments, accessories and in the original box to avoid a restocking fee.
After we receive your return, please allow up to 10 days for the return to be processed, and the refund applied, thank you for your patience.
Returns or Exchanges MUST be received back within 60 Days of The Date of Purchase. Returns received passed 60 Days will be refused and returned to you as it is your property after 60 days, not ours
In the event an item is defective or non working we might offer an exclusion on a case by case basis, please contact us in the event this happens.
Please include a copy of the original invoice to ensure your receive credit and ship your return to:
14500G Lee Rd.
Chantilly, VA 20151
If you have any questions about our return policy, please feel free to email Brian Cardona The New GoVacuum Rakuten Manager at firstname.lastname@example.org or
Brian Cardona is the New GoVacuum Rakuten Manager & can help you with all your questions.
Hours: 9am to 6pm on Monday thru Saturday, and 11am to 6pm on Sunday.
14500-G Lee Rd.
Chantilly, VA 20151
In 1976, Vacuums Unlimited of Northern Virginia opened its doors, specializing in the sale of high quality vacuums at affordable prices. A small, family-owned business, Vacuums Unlimited gradually grew because of our commitment to customer service, our knowledge of top vacuum models and our wide selection of vacuum cleaners.
When e-commerce stores first came into popularity during the 1990s, Vacuums Unlimited saw an opportunity to offer our customer service and quality vacuum cleaners to the entire country. To accomplish this goal, we created GoVacuum.com, a one-stop shop for vacuum cleaners, vacuum parts, accessories and air purifiers. Since the launch of our site, GoVacuum.com has grown considerably. We are now considered one of the largest e-commerce stores in the country, and we sell more models of vacuums and parts than any other online retailer in the United States.
As a part of our continued commitment to making maintaining vacuums as easy and affordable as possible, GoVacuum.com created a special line of generic vacuum parts, which we sell under the ZVac brand name. Our generic vacuum bags, filters and other parts truly rival the quality of manufacturer's products, but are available for a much lower price.
Still dedicated to serving the shopping needs of retail customers in our communities, GoVacuum.com operates two outlet centers in Virginia. Our Chantilly and Herndon, VA, outlet stores also have full-service repair shops that service, troubleshoot and fix all models of vacuums and air purifiers.
Whether we're explaining the features of a vacuum to a customer in one of our stores, replying to a customer inquiry on our website or shipping an order for a client on our marketplace store here at Buy.com, the entire team at GoVacuum.com is committed to service excellence. We are proud to have a 99.6% satisfaction rating after our more than 35 years of business and 100,000 online and in-person customers served. Check out our selection of vacuums, vacuum parts, accessories, floor cleaners, air purifiers and more. We guarantee you'll be satisfied with your experience.